{"xsrfToken":"7b207786011bdf755c3c8e2bace796111f56857e_lout","branding":{"id":"2","key":"support","name":"M-Trust™ Customer Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#deaf2c","headerLinkHoverBGColor":"#deaf2c","headerBadgeColor":"#deaf2c"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4202e015-1087-4141-99d0-2d52f6c02ae6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNzBiMjllNC1mNzljLTQ4Y2YtOTg4Yi01ZWFiZWU1MzUxZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyMDJlMDE1LTEwODctNDE0MS05OWQwLTJkNTJmNmMwMmFlNiI6WyJyZWFkIl19LCJleHAiOjE3NDgwMDE4NDAsIm5iZiI6MTc0ODAwMTI0MH0.DsEFHBx4Qd_ffXfoajg6ghf4dNRC94LdYZq0vet0vUE&client=370b29e4-f79c-48cf-988b-5eabee5351e7&height=300&mode=fit","bannerMediaApiFileId":"4202e015-1087-4141-99d0-2d52f6c02ae6","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"support","projectId":10002,"serviceDeskId":2,"name":"M-Trust™ Customer Support","description":"<p>Welcome! You can use the provided options to submit a request to the M-Trust™ Customer Support.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"33","name":"Get in touch","descriptionHtml":"","callToAction":"Get in touch","introHtml":"<p>Do you have any questions regarding our offering or implementation? <br> Or do you want to experience M-Trust™ yourself through a Demo or the Developer Kit?<br> We are happy to help!</p>","icon":10605,"iconUrl":"https://get.support.mtrust.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[3],"key":""},{"id":"37","name":"M-Trust™ Digital Support","descriptionHtml":"","callToAction":"M-Trust™ Digital Support","introHtml":"<p>I have a request regarding the Console, API or SDK.</p>","icon":10585,"iconUrl":"https://get.support.mtrust.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10585","groups":[3],"key":""},{"id":"19","name":"M-Trust™ Hardware Support","descriptionHtml":"","callToAction":"M-Trust™ Hardware Support","introHtml":"<p>I have a request regarding Hardware Devices.</p>","icon":10580,"iconUrl":"https://get.support.mtrust.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10580","groups":[3],"key":""},{"id":"16","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://get.support.mtrust.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"M-Trust Support"}],"orderMapping":{"3":[33,37,19]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"Learn more about M-Trust™","userLanguageMessageWiki":"<p>In case you want to inform yourself more about M-Trust™ check out our <a href=\"https://mtrust.io\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Landing Page</a>.</p>","defaultLanguageHeader":"Learn more about M-Trust™","defaultLanguageMessage":"In case you want to inform yourself more about M-Trust™ check out our [Landing Page|https://mtrust.io].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNzBiMjllNC1mNzljLTQ4Y2YtOTg4Yi01ZWFiZWU1MzUxZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDgwMDI0NDAsIm5iZiI6MTc0ODAwMTI0MH0.H5qXEYyfrcJSfb1ljMU3y5NW3ttI7iviZu6-wE5_bf0","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"370b29e4-f79c-48cf-988b-5eabee5351e7","tokenDurationInMins":20}},"reqCreate":{"id":33,"projectId":10002,"form":{"name":"Get in touch","descriptionHtml":"","callToAction":"Get in touch","intro":"<p>Do you have any questions regarding our offering or implementation? <br/>\nOr do you want to experience M-Trust&trade; yourself through a Demo or the Developer Kit?<br/>\nWe are happy to help!</p>","instructions":"","icon":10605,"iconUrl":"https://get.support.mtrust.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10311","fieldConfigId":"10437","label":"Interest in","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10348","label":"Console Demo","selected":false,"children":[]},{"value":"10349","label":"Developer Kit","selected":false,"children":[]},{"value":"10350","label":"Hardware ordering","selected":false,"children":[]},{"value":"10352","label":"Other","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Message","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10303","fieldConfigId":"10429","label":"Company name and address","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10309","fieldConfigId":"10435","label":"Potential meeting slot","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/33","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/33","calendarParams":{"firstDay":0,"date":"2025-05-23T13:54:00+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNzBiMjllNC1mNzljLTQ4Y2YtOTg4Yi01ZWFiZWU1MzUxZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDgwMDI0NDAsIm5iZiI6MTc0ODAwMTI0MH0.H5qXEYyfrcJSfb1ljMU3y5NW3ttI7iviZu6-wE5_bf0","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"370b29e4-f79c-48cf-988b-5eabee5351e7","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=m-trust","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7b207786011bdf755c3c8e2bace796111f56857e_lout","baseUrl":"https://get.support.mtrust.io/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://m-trust.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"370b29e4-f79c-48cf-988b-5eabee5351e7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0d9ead4b9c8549c0b6e379f4cf979ae4","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}